Chapter 7: Case Study

Boeing Dream liner Faces a few bumps in the road

Questions to Consider

1. Is this example of software problems holding up the introduction of a major new product and impacting a firm’s customers and suppliers unusual, or is it a common occurrence?

for me, it is a common occurrence because some software faces some technical difficulties and it is common nowadays.

2. What can organizations do to reduce the negative consequences of software development problems in the production of their products and the operation of their business processes and facilities?.

in my opinion, as a user perspective.. first the organizations or company must simplify their program , offer trial version of it so that the consumers can rate the product and its development. and lastly make a strong documentation and tutorials. 

Patriot Missiles Failure

Questions to Consider

1. With the benefit of hindsight, what steps could have been taken during development of the Patriot software to avoid the problems that led to the loss of life? Do you think these steps would have improved the Patriot’s effectiveness enough to make it obvious that the missile was a strong deterrent against the Scud? Why or why not?

this missiles are made to deploy because it was made for the anti-aircraft purposes . by doing it, it enhances their defense system.  this were the steps they were making.

2. What ethical decisions do you think the U.S. military made in choosing to deploy the Patriot missile to Israel and Saudi Arabia and in reporting the effectiveness of the Patriot system?

my perception to this is, the US military choose to deploy patriot missiles in the middle east is because they were putting their defense system in order to dominate the countries they want to conquer with.

3. What key lessons from this example of safety-critical software development could be applied to the development of business information system software?.

this software is well advance . it has advantages and disadvantages . but it is a technology development and i must say that this software system is amazing. and must use it accordingly and with proper guidance .